Career

Work with CleanBnB!

Do you like the CleanBnB project and would you like to be part of our team? Work with us!

CleanBnB offers the possibility to many young and old to work in the short-term rental and holiday home sector in all the cities where we are present. Take a look at the open positions and, if you think you can give your valuable contribution, fill out the CV submission form on the side.

We are looking for people who want to grow and try new challenges every day, with ever greater autonomy, who have empathetic and communicative skills in dealing with people, who are well organized and capable of working in a team.

Career

Send us your CV and tell us about yourself.

Work with CleanBnB!

Do you like the CleanBnB project and would you like to be part of our team? Work with us!

Career

Send us your CV and tell us about yourself.

Open positions

The following section of the website is constantly updated.

Reservation Assistant

CleanBnB SpA, an innovative company with over 2.300 properties under exclusive management in the sector of apartments for short-term rental or for tourist use, is looking for motivated, very enterprising people who love challenges and innovations for the role of Reservation Assistant.

Headquarters: Milan

The Reservation Assistant at CleanBnB plays a key role in ensuring rapid and accurate responses to the numerous enquiries, pre-bookings, requests for extension of stays and other types of requests that arrive from OTAs (Airbnb, Booking etc.) through the Channel Manager (PMS) of the company and via email. In collaboration with the Revenue & Reservation team, she plays an essential role in ensuring smooth communication and a high-level guest experience.

The role includes:

Massive management of booking requests arriving through the company Channel Manager, OTA and email platforms;
Ensure that all booking requests are processed promptly and accurately, with attention to detail and following company policies;
Collaborate with other teams, such as Revenue and Customer Care, to coordinate booking details;
Manage changes, cancellations and any requests from future guests precisely;
Follow the procedures for recording payments and managing receipts;
Help continuously improve booking processes and suggest ideas to optimize efficiency and guest experience;
Support to the Revenue team in managing the online profiles of the properties managed.

Requirements:

Degree in linguistic subjects or equivalent diploma, training in the tourism or hospitality sector is considered a plus;
Maximum 1-2 years of experience in booking management activities on OTA portals or alternatively in customer/commercial assistance activities;
Sales orientation;
Meticulous attention to detail and ability to manage multiple tasks simultaneously;
Basic knowledge of registration procedures and booking management;
Knowledge of booking software and online platforms (e.g. PMS, OTA) is appreciated;
Ability to work in a team and collaborate with different company departments;
Availability to work flexible hours, including weekends and holidays;
Fluency in English;
Precision and accuracy;
Passion for the tourism and hospitality sector.

Join our team!

If you are interested in the short-term rental sector and would like to start a journey in a flexible and rapidly growing reality, send us your CV and a cover letter. We will be happy to consider your application for the position of Reservation Assistant and welcome you to our team!

CleanBnB guarantees equal opportunities to all candidates by contrasting any form of discrimination for reasons related to personal beliefs or conditions. The offer is aimed at candidates of both sexes pursuant to Law No. 903/77. Please send your resume with authorization to process personal data according to the indications of EU Regulation 2016/679 ("GDPR") in force since 25 May 2018.

Do you qualify? Nominees

Property - Junior Back Office - OTA Portal Writing

Headquarters: Milan

The Junior Back Office will be responsible for curating and optimizing the content relating to the properties managed by the company on the OTA portals, ensuring that each advertisement is engaging, accurate and captivating to attract potential guests. In collaboration with the Property Management team, it will play an essential role in ensuring smooth and high-level communication.

This role includes:

Take care of the written and visual content of the properties managed, including texts, descriptions and photos, to create engaging and high-quality advertisements on OTA portals;
Use copywriting techniques to present apartments persuasively, highlighting the unique features and strengths of each apartment;
Collaborate with the Property Management team and local operations team to collect accurate information and images for each property;
Ensure that advertisements are always accurate and reflect the current conditions of short-term rental apartments;
Ensure that each advert complies with the guidelines and specifications of the OTA portals, optimizing the contents to maximize online visibility;
Periodic compilation of analysis files, updating, extrapolation and reporting for analytical purposes and procedure implementation.

Requirements:

Degree in communication or humanities;
Passion for the world of Content Editing and Writing;
Excellent writing skills, with a good understanding of copywriting techniques;
Excellent written command of the Italian and English languages;
Knowledge of the main OTA portals and guidelines for creating adverts;
Ability to work to tight deadlines and adapt to a dynamic work environment;
Ability to work well in a team and collaborate with different company figures.

Experience writing real estate ads will be considered a plus.

Join our team!

If you are interested in the world of short-term rentals and would like to start a journey in a flexible and rapidly growing reality, send us your CV and a cover letter. We will be happy to consider your application and welcome you to our team!

Do you qualify? Nominees

Junior administrative clerk

Headquarters: Milan

Main activities:

Reconciliation of collections with reservations present in the PMS management system;
Issuing of slips to the Company's customers;
Issuing invoices to the Company's customers;
Verification of the reporting of the Company's suppliers and collaborators;
Support in procedures and processes aimed at general and analytical accounting;
Analysis of deviations and periodic checks;
Control of periodic accounting closures (monthly, half-yearly, annual);
Updating of reports to support KPI analysis;
Survey and control of cost allocations in the competence centers for the reliability of the surveys;
Extraction and preparation of data to support sector tax obligations.

Requirements:

Degree in economics;
Advanced proficiency in Microsoft Office applications, especially Excel;
Brief experience in specific role appreciated;
Ability to analyze, problem solving, team work;
Good familiarity with management systems.

Join our team!

Do you qualify? Nominees

Customer Care Operational Milan

CleanBnB SpA, an innovative company that operates in the management of apartments for short-term rent or for tourist use, is looking for motivated, very enterprising people who love challenges and novelties for the Milan office for the role of Junior Customer Care – Operations Team.

Junior Customer Care plays a crucial role in ensuring the satisfaction of our guests. In collaboration with the City of Milan Operations team, it will play an essential role in ensuring smooth communication and a high-level guest experience.

The role includes:

Manage guest requests and questions via online chats, offering timely, accurate and courteous responses;
Solve any emergencies or guest problems in a professional and timely manner, trying to find adequate and satisfactory solutions that make the stay as pleasant as possible;
Collaborate with other company departments, such as the Revenue & Reservation team and the Property team to ensure an optimal guest experience;
Monitor guest feedback and online reviews, tracking trends and providing useful information to other teams;
Direct control of the apartments and check the compliance of the property sheets;
Support to the Operations team and the Reception team.

Requirements:

Degree in languages, communication or equivalent subjects, specialist training in the tourism or hospitality sector is appreciated;
Excellent communication skills, with particular attention to detail;
Detail orientation and ability to handle multiple tasks simultaneously;
Ability to work in a team and collaborate with different company departments;
Availability to work flexible hours, including evening shifts and public holidays.
Fluency in English;
Precision and accuracy;
Passion for the tourism and hospitality sector.

Join our team!

Do you qualify? Nominees

Back Office Reservation

Place of work: Milan

The Junior Back Office & Customer Care plays a crucial role in ensuring the satisfaction of our guests by responding to the numerous post-stay requests that arrive via chat from OTAs (Airbnb, Booking etc.) through the Channel Manager (PMS) of the company and via email. In collaboration with the Revenue & Reservation team, it plays an essential role in ensuring smooth communication and a great guest experience.

The role includes:

Manage guest requests and questions via online chat and email, providing timely, accurate and courteous responses;
Resolve any guest complaints or problems in a professional and timely manner, trying to find appropriate and satisfactory solutions;
Collaborate with other company departments, such as the Reservation team and the local operations team to ensure an optimal guest experience;
Maintain an accurate flow of guest information, requests and interactions, ensuring data privacy and security;
Monitor guest feedback and online reviews, tracking trends and providing useful information to other teams;
Preparation and sending of invoices and receipts;
Management of guest disputes and refund requests (through portals and various payment platforms, for example: Stripe);
Management of damages, requests for compensation and opening of claims through insurance companies.

Requirements:

Degree in languages, communication or equivalent subjects, specialist training in the tourism or hospitality sector is appreciated;
Excellent communication skills, with particular attention to detail;
Detail orientation and ability to handle multiple tasks simultaneously;
Ability to work in a team and collaborate with different company departments;
Availability to work flexible hours, including evening shifts and public holidays;
Fluency in English;
Precision and accuracy;
Passion for the tourism and hospitality sector.

Experience at the reception of accommodation facilities, in customer service or guest assistance will be considered a plus.

Join our team!

Do you qualify? Nominees

Revenue manager

CleanBnB SpA, an innovative company that operates in the management of apartments for short-term or tourist use, is looking for motivated, very enterprising people who love challenges and novelties for the Milan office for the role of Revenue Manager.

We are looking for profiles interested in starting a journey in a flexible and rapidly growing reality, with skills in data analysis and excellent use of RMS (Revenue management software) and PMS (Property Management System) and interest in the apartment management sector in short-term rental or for tourist use.

This role involves:

Revenue management: setting and dynamic management of managed property rates and occupancy rates;
Management of online profiles of managed properties;
Timely management of requests from potential guests;
Management of reservations and control of receipts.

Requirements:

Excellent ability to use the PC, in particular Excel, OTA booking management software and pricing platforms such as Pricelabs, Beyond Pricing or similar;
Good knowledge of the English language;
Empathic and communicative skills in dealing with people;
Organizational, team work and problem solving skills;
Precision and accuracy.

The ideal profile: no more than 1-3 years of experience in hotel revenue management or for short-term rentals and holiday homes. A preferential title is having already successfully managed revenue and reservation activities for short-term rental apartments on Airbnb, Booking, Expedia, Homeaway, Krossbooking or other OTA or hotel platforms.

Place of work: Milan (MM1 De Angeli)

Full time working hours, from Monday to Friday with the possibility of Smart Working 3 times a week.

Please send your CV and presentation note.

Do you qualify? Nominees

Check-in, reception and operational support

Please read the requirements below carefully before applying.

Profiles without an adequate note of motivation will not be evaluated.

PLEASE NOTE. It begins with a suitable probationary period to assess the candidate's skills and for training.

PLEASE NOTE. This research is aimed only at candidates domiciled in the same area for which you are applying and able to move easily in the area, preferably with your own vehicle.

We are looking for motivated, very enterprising people who love challenges and novelties, who want to grow in an innovative company that operates in the sector of the management of apartments for short-term or tourist use.

This role includes:

o welcoming guests, managing check-in and check-out, assisting guests during their stays
o checking the apartment, making sure everything is in order and ready before welcoming guests

o inspections in the apartments at check-out and quality control

o operational support and coordination with the City Manager

This job requires:

o Empathic and communicative skills in dealing with people face to face and sense of hospitality
o Good organizational, team work and problem solving skills
o Good knowledge of the ENGLISH language and preferably of another foreign language
o Ability to move around the city frequently and efficiently, preferably with own transport
o Ability to solve problems and unexpected events related to tourist reception
o Flexible hours and dynamism

The ideal profile: aged between approximately 20 and 30 years. Profiles with experience in managing Airbnb or Booking apartments will be evaluated as a priority. Domicile or residence in the same area for which you are applying and ability to move easily, preferably with your own vehicle, are required.

The Company will provide adequate training and coaching in the start-up phase of the collaboration and will provide continuous support in the subsequent phase.

We are not looking for interested profiles only as a passing, ancillary, transitory activity.

Please send your CV and presentation note.

Location: Milan | Rome and main Italian cities

Do you qualify? Nominees

City Manager | Open CleanBnB in your city

Please read the requirements below carefully before applying.

Profiles without an adequate note of motivation will not be evaluated.

PLEASE NOTE. It begins with a suitable probationary period to assess the candidate's skills and for training.

PLEASE NOTE. This research is aimed only at candidates domiciled in the same area for which you are applying and able to move easily in the area, preferably with your own vehicle.

The company will provide adequate training and coaching in the start-up phase of the activities.

This role includes:

o Development of the commercial activities of acquiring properties under management in the area
o Coordination of operational management activities
o Welcoming and assisting guests, check-in and check-out
o Constant interaction with the headquarters in Milan

This job requires:

o Entrepreneurial spirit and good autonomy and leadership
o Excellent organization skills
o Good knowledge of the ENGLISH language
o Ability to solve problems and unexpected events related to tourist reception
o Flexible hours and dynamism

The Company will provide adequate training and coaching in the start-up phase of the collaboration and will provide continuous support in the subsequent phase.

Domicile or residence in the same area for which you are applying and ability to move easily, preferably with your own vehicle, are required.

Profiles with experience in the management of Airbnb or Booking apartments or with experience in the tourism, hospitality or real estate sectors will be evaluated as a priority.

We are not looking for interested profiles only as a passing, ancillary, transitory activity.

Please send your CV and presentation note.

Do you qualify? Nominees

Maintenance technician Handyman MOTORCYCLE or CAR equipped

Please read the requirements below carefully before applying.

Profiles without an adequate note of motivation will not be evaluated.

PLEASE NOTE. This research is aimed only at candidates domiciled in the same area for which you are applying and availability of your own motorbike or car for travel.

PLEASE NOTE. It begins with a suitable trial period to assess the candidate's skills.

This role includes:

Carrying out all the minor maintenance activities in the apartments as well as all the activities that may be necessary in solving the daily operational problems in the management of the apartments and supplies in the apartments.

Required skills:

o Small plumbing, building/furniture, electrical work, etc.

o Reactivity, effectiveness of interventions, care and attention.

o Ability to move around the area quickly.
o We are looking for a predisposed and capable person for professional DIY, and with passion and interest in this type of activity.

o Procurement of supplies at the apartments (e.g. courtesy kits and amenities)

Requirements: aged between 24 and 50, effective handyman skills and quick and effective solver of small operational problems in the apartments, precision, rapid intervention and concreteness, well organised, helpful and equipped with MOTORCYCLE or CAR.

The ability to independently solve the small daily problems of the apartments is also essential for our business.

We are not looking for interested profiles only as a passing, ancillary, transitory activity.

Please send your CV and presentation note.

Location: Milan | Rome and main Italian cities

Do you qualify? Nominees

Sales Manager 1-3 years of experience

Please read the requirements below carefully before applying.

Profiles with an adequate motivation note will be evaluated as a priority.

PLEASE NOTE. It begins with a suitable probationary period to assess the candidate's skills and for training.

PLEASE NOTE. This position is available only for the Milan office. During the pandemic, yes, the activity will also be carried out in smartworking.

This role includes:

o Commercial activity for the search for companies potentially interested in our hospitality services

o Perform general office duties to support sales

o Prepare documents throughout the sales process (e.g. proposals, contracts, variations, etc)

o Act as a point of contact for customers and communicate with them via telephone and email to answer questions and requests.

o Have conversations in English with clients located abroad.

This job requires:

Outstanding commercial skills
Precision and accuracy
Excellent knowledge of the ENGLISH language (minimum C1)
Empathic and communicative skills in dealing with people
Good PC skills and experience, especially Excel
Organizational, teamwork and problem solving skills

The ideal profile:

We are looking for profiles with 1-3 years of experience, interested in starting a career in a flexible and rapidly growing reality.

A preferential title is having successfully managed similar activities in hotels, real estate agencies, insurance agencies or similar.

Please send your CV and presentation note.

Location: Milan | Rome

Do you qualify? Nominees

Open positions

The following section of the website is constantly updated.

Revenue manager

This role involves:

Revenue management: setting and dynamic management of managed property rates and occupancy rates;
Management of online profiles of managed properties;
Timely management of requests from potential guests;
Management of reservations and control of receipts.

Requirements:

Excellent ability to use the PC, in particular Excel, OTA booking management software and pricing platforms such as Pricelabs, Beyond Pricing or similar;
Good knowledge of the English language;
Empathic and communicative skills in dealing with people;
Organizational, team work and problem solving skills;
Precision and accuracy.

Place of work: Milan (MM1 De Angeli)

Full time working hours, from Monday to Friday with the possibility of Smart Working 3 times a week.

Please send your CV and presentation note.

Do you qualify? Nominees

Junior Office Assistant

We are looking for profiles interested in starting a journey in a flexible and rapidly growing reality, which deals with secretarial activities in support of the HR and Administrative team

This role includes:

Back office and secretarial activities;
Management of emails and incoming/outgoing mail;
Agenda management: organization of meetings, appointments, staff transfers (booking of train/plane tickets, hotels, etc.);
Personal assistance activities to the founders of the company;
Office status check and monitoring of any maintenance or implementations;
Checking and possible ordering of stationery and other office supplies (coffee, water, soap, paper, etc.);
Search for new suppliers;
Archive and implementation of the company database.

Required skills:

High school diploma;
Resourcefulness and precision;
Excellent communication and relational skills;
Good knowledge of MS Office, especially MS Excel.

Il ideal profile: recent graduates looking for a first job, with excellent organizational and multitasking skills, available to develop a growth path in the HR/Administration team.

We offer a first apprenticeship/internship contract aimed at entering the company.

Place of work: Milan (MM1 De Angeli)

Working hours: full time, from Monday to Friday with the possibility of Smart Working 3 times a week.

CleanBnB guarantees equal opportunities to all candidates by contrasting all forms of discrimination for reasons related to personal beliefs or conditions.
The offer is aimed at candidates of both sexes pursuant to Law No. 903/77. Please send your resume with authorization for the processing of personal data according to the indications of EU Regulation 2016/679 ("GDPR") in force since 25 May 2018.

Do you qualify? Nominees

Check-in, reception and operational support

Please read the requirements below carefully before applying.

Profiles without an adequate note of motivation will not be evaluated.

PLEASE NOTE. It begins with a suitable probationary period to assess the candidate's skills and for training.

PLEASE NOTE. This research is aimed only at candidates domiciled in the same area for which you are applying and able to move easily in the area, preferably with your own vehicle.

This role includes:

o welcoming guests, managing check-in and check-out, assisting guests during their stays
o checking the apartment, making sure everything is in order and ready before welcoming guests

o inspections in the apartments at check-out and quality control

o operational support and coordination with the City Manager

This job requires:

The Company will provide adequate training and coaching in the start-up phase of the collaboration and will provide continuous support in the subsequent phase.

We are not looking for interested profiles only as a passing, ancillary, transitory activity.

Please send your CV and presentation note.

Do you qualify? Nominees

City Manager | Open CleanBnB in your city

Please read the requirements below carefully before applying.

Profiles without an adequate note of motivation will not be evaluated.

PLEASE NOTE. It begins with a suitable probationary period to assess the candidate's skills and for training.

PLEASE NOTE. This research is aimed only at candidates domiciled in the same area for which you are applying and able to move easily in the area, preferably with your own vehicle.

The company will provide adequate training and coaching in the start-up phase of the activities.

This role includes:

This job requires:

The Company will provide adequate training and coaching in the start-up phase of the collaboration and will provide continuous support in the subsequent phase.

Domicile or residence in the same area for which you are applying and ability to move easily, preferably with your own vehicle, are required.

Profiles with experience in the management of Airbnb or Booking apartments or with experience in the tourism, hospitality or real estate sectors will be evaluated as a priority.

We are not looking for interested profiles only as a passing, ancillary, transitory activity.

Please send your CV and presentation note.

Do you qualify? Nominees

Maintenance technician Handyman MOTORCYCLE or CAR equipped

Please read the requirements below carefully before applying.

Profiles without an adequate note of motivation will not be evaluated.

PLEASE NOTE. This research is aimed only at candidates domiciled in the same area for which you are applying and availability of your own motorbike or car for travel.

PLEASE NOTE. It begins with a suitable trial period to assess the candidate's skills.

This role includes:

Required skills:

o Small plumbing, building/furniture, electrical work, etc.

o Reactivity, effectiveness of interventions, care and attention.

o Ability to move around the area quickly.
o We are looking for a predisposed and capable person for professional DIY, and with passion and interest in this type of activity.

o Procurement of supplies at the apartments (e.g. courtesy kits and amenities)

The ability to independently solve the small daily problems of the apartments is also essential for our business.

We are not looking for interested profiles only as a passing, ancillary, transitory activity.

Please send your CV and presentation note.

Location: Milan | Rome and main Italian cities

Do you qualify? Nominees

Sales Manager 1-3 years of experience

Please read the requirements below carefully before applying.

Profiles with an adequate motivation note will be evaluated as a priority.

PLEASE NOTE. It begins with a suitable probationary period to assess the candidate's skills and for training.

PLEASE NOTE. This position is available only for the Milan office. During the pandemic, yes, the activity will also be carried out in smartworking.

This role includes:

o Commercial activity for the search for companies potentially interested in our hospitality services

o Perform general office duties to support sales

o Prepare documents throughout the sales process (e.g. proposals, contracts, variations, etc)

o Act as a point of contact for customers and communicate with them via telephone and email to answer questions and requests.

o Have conversations in English with clients located abroad.

This job requires:

Outstanding commercial skills
Precision and accuracy
Excellent knowledge of the ENGLISH language (minimum C1)
Empathic and communicative skills in dealing with people
Good PC skills and experience, especially Excel
Organizational, teamwork and problem solving skills

The ideal profile:

We are looking for profiles with 1-3 years of experience, interested in starting a career in a flexible and rapidly growing reality.

A preferential title is having successfully managed similar activities in hotels, real estate agencies, insurance agencies or similar.

Please send your CV and presentation note.

Location: Milan | Rome

Do you qualify? Nominees

Join CleanBnB and let's grow together!

Find out more and see if your talent and skills can help us grow together

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